Version 1.0

Last updated: September 2025

RED Marketing is a digital marketing agency based in London with global resources and support in South Africa. We are committed to protecting and respecting the personal information you share with us.

This notice explains what personal information we collect, how we use it, when we may share it and your rights.

When we say “we”, “our” or “us”, we mean RED Marketing.

Our registered address is:

RED Marketing, London, United Kingdom.

You can contact us at:

Email: info@redmarketing.biz

Telephone: +44 7874 160 831

We may update this notice from time to time. If we make significant changes, we will aim to let you know directly.

How to contact us

If you have any questions about this notice or the way we handle your personal information, please get in touch using the details above.

How we collect personal information

We collect information when you engage with us, whether through our website, phone, text, email, social media or face-to-face meetings. We may also collect information when you:

• Subscribe to our newsletters
• Apply for a job with us
• Register for events
• Complete surveys
• Submit your details through lead forms

The information we collect may include:

• Full name
• Job title
• Email address
• Postal address
• Business phone number
• Mobile number
• Social media handles

We may also collect details you include in correspondence with us.

In some cases, we may obtain your name and business contact details from publicly available sources if we believe you are likely to be interested in our services.

We do not usually process special category data, and our services are not aimed at children.

Our use of cookies

Our website uses cookies to improve your experience and help us understand how people use our site.

• Strictly necessary cookies: enable the website to function (cannot be turned off)
• Functional cookies: enhance your browsing experience
• Performance cookies: help us improve site content and usability
• Targeting cookies: build a profile of your interests and show relevant content or ads

Some cookies are set by third parties we work with. You can manage your preferences via our Cookie Preference Centre.

We may collect non-identifying information such as IP addresses, browser type and device, and pages you view.

How we use personal information

We handle personal information only when necessary for business operations. We process it under the lawful bases of contract, legal obligation or legitimate interest under UK GDPR.

To send you marketing communications

We may contact you about our services. We never sell your data. Marketing is based on our legitimate interests in a business context, but you can opt out anytime by unsubscribing or contacting us at info@redmarketing.biz.

We may use email tracking (pixels or web beacons) to measure engagement and improve communication. We may also show you targeted advertising on social media or other platforms unless you object.

To provide our services

We process your details when supplying or discussing our services, including:

• Marketing and branding services
• Creative services and content curation
• Social media marketing
• Digital marketing and paid advertising
• Public relations and influencer marketing
• Website development
• Search engine optimisation (SEO)
• Google Ads and pay-per-click (PPC)
• Email marketing and newsletters
• Digital marketing analysis and performance insights

This processing is necessary to perform a contract or take steps before entering into one.

To comply with legal obligations

We may process your information to meet tax, employment or regulatory requirements.

To pursue our legitimate interests

We rely on legitimate interests to:

• Conduct market research and surveys
• Improve services and performance
• Run competitions and promotions
• Communicate with you when not contract-related
• Verify data accuracy
• Ensure security and prevent fraud
• Manage queries, complaints or claims
• Protect and defend our legal rights
• Inform you of updates to policies and terms

In rare cases, we may process your data to protect vital interests or for reasons of public interest.

Your rights

Under data protection law, you have the following rights:

• Access: request a copy of your personal data
• Correction: ask us to update inaccurate details
• Objection: object to processing based on legitimate interests
• Erasure or restriction: ask us to delete or limit the use of your data (in certain cases)
• Data portability: request your data in a structured format to share with another organisation

To exercise your rights, please contact us:

Email: info@redmarketing.bizTelephone: +44 7874 160 831

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO). Visit the ICO website for details.

Who may receive your information

We may share your data with trusted service providers, agents or subcontractors who help us deliver our services. These may include:

• Cloud and hosting providers
• Email and advertising platforms
• Photographers, printers and designers
• Legal, financial and administrative service providers

They only receive the information necessary to perform their work and are required to keep it secure and use it only in line with our instructions.

We may also share your data if required by law, during business restructuring or to protect rights, property or safety.

Where we store your information

We store information on secure servers in the UK. If information is transferred outside the UK, we ensure safeguards are in place under UK data protection law.

How long we keep your information

We keep personal information only as long as necessary for business purposes or legal obligations. Retention periods vary depending on the type of data and reason for holding it.

If you would like more detail, please contact us at info@redmarketing.biz.

Our website and links to other sites

We do our best to protect your data, but transmission via the internet is never completely secure. Once we receive your information, we apply appropriate security measures.

Our website may contain links to third-party sites. This notice does not apply to those sites. Please check their own privacy notices.